Terms & Conditions

1. Acceptance of Terms

By accessing and using this website (https://www.cape-decking.co.za/), you agree to comply with these Terms & Conditions. If you do not agree, you must discontinue use immediately.

2. Limitation of Liability & Third-Party Services

Cape Decking Home Renovations and Solar Pty, Ltd (“the Company”) acts as a provider of home renovation, decking, and solar solutions. Some products and services available on this website may be offered, supplied, or installed by third-party contractors or service providers. The Company does not assume responsibility for:

  • The quality, workmanship, delays, or service failures of any third-party supplier or contractor.
  • Any product defects, damages, or service issues resulting from third-party involvement.
  • Any financial loss, property damage, personal injury, or dissatisfaction caused by third-party services.

You acknowledge that any engagement with third-party providers is at your own risk, and the Company is not liable for their conduct.

3. Reviews & Defamation Policy

We strive to provide high-quality products and services. However, we will not be held accountable for negative experiences, poor workmanship, or substandard service delivered by any third party associated with, but not directly employed by, the Company.

  • Unfounded or defamatory reviews that misrepresent our services, falsely attribute issues caused by third parties to the Company, or attempt to harm our reputation unfairly may be subject to legal action.
  • If you publish false, misleading, or defamatory statements about the Company, we reserve the right to take appropriate legal action, including seeking damages for reputational harm.

4. No Warranty or Guarantees Beyond Stated Terms

All warranties, guarantees, and service commitments are explicitly stated in our official policies. No additional warranties—expressed or implied—are provided for products or services not directly supplied by the Company.

5. Indemnification

By using this website or engaging in any transaction with the Company, you agree to indemnify, defend, and hold harmless Cape Decking Home Renovations and Solar Pty, Ltd, its directors, employees, and affiliates from any claims, liabilities, losses, or expenses (including legal fees) arising from:

  • Your use of this website and any purchases made.
  • Third-party services or products you have engaged with.
  • Any breach of these Terms & Conditions by you.

6. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed and interpreted in accordance with the laws of South Africa. Any disputes shall first be attempted to be resolved through mediation. If mediation is unsuccessful, legal proceedings will take place in a court of competent jurisdiction in South Africa.

7. Changes to These Terms

The Company reserves the right to update or modify these Terms & Conditions at any time. It is your responsibility to review these terms periodically for any changes. Continued use of the website constitutes acceptance of any modifications.

In the event that you purchase any of our bed, mattress related products, please refer to these terms which will also apply.

Please visit our website for our complete Terms & Conditions, PAIA Manual, & Privacy Policy.